FAQ

NOT TOTALLY IN LOVE?

For new items, send them back with their original tags for a full refund within 30 days and for store credit after 30 days. For thrifted items, please return them within 30 days for a full refund!

WHAT’S THE CONDITION OF YOUR THRIFTED CLOTHES?

Since we are doing all that we can to provide sustainable fashion, much of our drive is to source thrifted clothes that you’ll love. While all our thrifted clothes are washed and dried, each piece can come with it’s own uniqueness. There may be small blemishes or slight color variations but that just makes the piece more unique. Before entering the store, each item is inspected to make sure there are no glaring issues with the item. 

 

HAVE FAN MAIL? RETURNS?

We love fan mail! We don’t really love returns but we still love you! Send them to:

KOKO Co Returns
1060 N 185 W
Orem, UT 84057